I have a good one for this. One time a group of about 12 men came in and asked for Irish Cream lattes. Now, in our building we had a pretty prominent sign advertising our flavoured lattes, Irish Cream being one of our main flavours. So naturally, my co-worker and I assumed they were referring to this. However, eventually when we came back out and asked how they were doing, they asked for another round of “boozy lattes”. My co-worker and I looked at each other like, “Oh shit, what do we do now?”Story #13
We eventually decided that, hey, they didn’t seem to notice their first drinks weren’t actually alcoholic, so we figured we’d just make them the exact same way and see how it went. Well, afterwards they came in from the patio all acting visibly intoxicated while they argued over who got to pay, and were all very pleased at how inexpensive the price was (considering we just charged them for the lattes they got rather than the highballs they evidently wanted). They tipped very well and left the building fumbling around.
It worked out awesome for me because I’d just recently gone over the placebo effect in some of my classes. To see it in action so perfectly and completely by accident was just fabulous.